See what our clients are saying about us.
"Our company has partnered with eBridge for about 2 years now. From Day 1 your team of experts have been a pivotal piece of our success, helping Spectrum Lending Now navigate the landscape of Encompass, and thereby securing our reputation as one of the leading Mortgage Brokers and Correspondent Lenders in the industry. Have you ever read the Encompass Manual for fun? Neither have I. But the eBridge experts do! That is why Shelby, Dee, and Kristin are considered Masters of the Craft. They apply their wealth of knowledge to your platform, personalizing your business needs along the way. Moreover, eBridge ensures that you also know the how and why. They happily take time to show you the how-to, so you can independently run your business. We appreciate their business and professionalism and thank them for being a breath of fresh air in a very demanding industry."
Operations Manager, Spectrum Lending Now
"I just wanted to express my appreciation for all the support and professionalism eBridge continues to demonstrate in our implementation and training. The Encompass platform is quite powerful, and while its implementation can be quite overwhelming for a company our size, your knowledge and support will allow us to continue to grow into this new and exciting chapter for our company. It is a pleasure working with quality people such as yourselves. Together we continue earning the privilege of serving our customers and enabling them to achieve their homeownership dreams. The training these last two days was very productive, and our staff is excited to move onto this platform!"
Managing Principal, Buena Vista Lending Group LLC
"Allen Tate Mortgage Partners, LLC (ATM) engaged eBridge Mortgage Consulting in 2020 in order to enhance our Encompass process flow and scope. Over the past 2 years we can honestly state the relationship between the two companies has been highly productive. eBridge Mortgage Consulting has been instrumental in making sound recommendations, understanding the wants/needs of ATM’s Encompass environment, vetted inquiries and concerns along with providing solutions for a better running LOS here at ATM. eBridge was an integral part of the new URLA implementation and has assisted with cleaning up years of LOS slowness and/or inefficiencies in order to make our LOS a smoother, faster system with little to no data integrity concerns. We value their partnership, and we would recommend eBridge to any company looking for a solid Encompass partner."
VP of Operations, Allen Tate Mortgage Partners
"I purchased Encompass (Banker version) 1/1/2020 I was told I had to hire an implementation team. I hired, and fired, 2 different companies because they wanted to do things the same cookie-cutter way they set up all their clients. They seemed to have one way of doing things and you had to fit their mold for you to get the service you're paying for, and when you're new to encompass you might just take their word. I didn’t – I kept looking for a company and I met Shelby at eBridge, from the start they worked with me, held my hand, opened just enough of Encompass to fit exactly what I was doing and as I grew more they adjusted with me. They are fair in pricing, dynamic as far as service, and all around Rock Stars. 10/10 highly recommended!"
President, Spectrum Lending Now
"You literally are the best. People say that all the time and don’t mean it, not in this case."
Processing and Closing Manager, First Priority Mortgage (a division of Mid Penn Bank)
"Launching Encompass was challenging for our team. eBridge was the key element for success at our company. We couldn't have done it without eBridge support."
Managing Partner, DG Pinnacle
"Doing business with a company that is professional, courteous, and always willing to go above and beyond is not easy to find. We found this with eBridge and could not be happier with our results. No task is unsurmountable, their incredible knowledge base has solved all of our problems and their proactive advice has been instrumental in paving the way for future endeavors. Our relationship with eBridge has been a winning combination."
Senior Processor, Integrity Mortgage (NMLS 366448)
"The eBridge team has experience in many facets of the industry and stay up to date in order to advise and suggest what would work best for us. They are a pleasure to work with and have always responded promptly with assistance. Partnering with eBridge has been a great choice for First Bank."
SVP/Senior Mortgage Loan Officer, First Bank
"As a Community Bank with limited resources, eBridge was a perfect fit for Great Midwest Bank. Though we had been Encompass-based for many years, it was Scott and the team at eBridge that really made it work. Scott’s personal approach to educate, along with his great sense of humor, made the project memorable and enjoyable. Thanks eBridge!"
SVP Mortgage Operations, Great Midwest Bank
"Kleberg Bank hired eBridge on two occasions recently to review our existing Encompass system to recommend improvements and to help integrate the new URLA into our system properly. Both occasions resulted in enhanced system performance and results. The team at eBridge is extremely knowledgeable and a pleasant group to work with. I will not hesitate to engage the eBridge team for future Encompass system needs."
Vice President/Mortgage Manager, Kleberg Bank
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